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Shipping & Returns

Shipping Policy

Shipping of all purchases is by Canada Post. Shipping costs are calculated by weight according to the following:

up to 100g..........................$2.25

over 100g up to 200g...........$3.75

over 200g up to 300g..........$5.00

over 300g up to 400g..........$5.75

over 400g up to 500g..........$6.25

over 500g..........................$10.00

Porch pick up in Brantford, Ontario available at no charge.

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These rates are applicable for shipments within Canada.  

Penguin Creations does NOT ship outside Canada

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Approximate weights:

Christmas Ornaments.....................10 grams each

Wine Gift Bags................................75 grams each

Tea Towels....................................120 grams each

Peek-a-boo Treat Bags...................10 grams each

Golf Towels...................................180 grams each

Baby Bibs.......................................40 grams each

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Items in stock will ship in 1 to 2 days.

Items not in stock will ship in 5 to 7 days

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Return & Exchange Policy

Please message me if you have any problems with your order.

Returns, refunds and exchanges are reviewed on an individual basis.

Custom orders are final sale.

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