Shipping & Returns
Shipping Policy
Shipping of all purchases is by Canada Post. Shipping costs are calculated by weight according to the following:
up to 100g..........................$2.25
over 100g up to 200g...........$3.75
over 200g up to 300g..........$5.00
over 300g up to 400g..........$5.75
over 400g up to 500g..........$6.25
over 500g..........................$10.00
Porch pick up in Brantford, Ontario available at no charge.
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These rates are applicable for shipments within Canada.
Penguin Creations does NOT ship outside Canada
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Approximate weights:
Christmas Ornaments.....................10 grams each
Wine Gift Bags................................75 grams each
Tea Towels....................................120 grams each
Peek-a-boo Treat Bags...................10 grams each
Golf Towels...................................180 grams each
Baby Bibs.......................................40 grams each
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Items in stock will ship in 1 to 2 days.
Items not in stock will ship in 5 to 7 days

Return & Exchange Policy
Please message me if you have any problems with your order.
Returns, refunds and exchanges are reviewed on an individual basis.
Custom orders are final sale.
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